Effective Date: [15/09/2024]

At Kshitij Dry Fruits & Spices, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data.

Information We Collect

We may collect the following types of information when you visit our website or make a purchase:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Credit/debit card details or payment processing details (handled securely by third-party payment gateways).
• Order Details: Purchase history, product preferences.
• Technical Data: IP address, browser type, and other technical information through cookies or tracking technologies.
• Communication Records: Emails, customer service inquiries, or feedback provided via our website or social media.

How We Use Your Information

We may use the personal information we collect for the following purposes:

• Processing Orders: To process and ship your orders, provide invoices, and manage your payment transactions.
• Customer Support: To respond to your inquiries, provide product support, or handle returns/refunds.
• Marketing Communications: To send promotional emails, newsletters, and updates (with your consent).
• Improving Services: To enhance our website, products, and customer experience by analyzing user behavior and feedback.
• Legal Compliance: To comply with any legal obligations, prevent fraud, and ensure our policies are being followed.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who help us provide services (e.g., payment processors, shipping providers).
• Legal Requirements: We may disclose your information when required by law or to protect the rights, property, or safety of Kshitij Dry Fruits & Spices, our customers, or others.
• Business Transfers: In the event of a business transaction (e.g., merger, acquisition), your information may be transferred as part of the business assets.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of encryption and secure socket layer (SSL) technology during payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights concerning your personal information:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data in certain circumstances.
• Opt-out of Marketing: You can opt-out of receiving promotional communications at any time by following the unsubscribe link or contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how visitors use our site, track user preferences, and improve site functionality. You can choose to accept or decline cookies through your browser settings, but declining cookies may affect your user experience.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: [care@kshitijdryfruits.in]
• Phone: [9730065701]